Privacy policy
PRIVACY POLICY
Effective Date: July 7, 2026
Nonstop Diamond Solutions, LLC (“NDS,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through nonstopdiamondsolutions.com, including any related pages, forms, checkout pages, or online services that link to this policy (collectively, the “Site”), how we use that information, how we share it, and the choices available to you.
By using the Site, submitting information to us, or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
• Name
• Company name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information and purchase history
• Quote request information
• Contact form submissions
• Newsletter or marketing signup information
• Messages, inquiries, artwork, logos, specifications, or other content you submit to us
Information collected automatically:
• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Date and time of visit
• Site usage and interaction data
• Cookie, pixel, and similar tracking data
Information from third-party tools and service providers:
We may use third-party tools and service providers to operate our business, process orders, improve the Site, and measure advertising performance, including:
• Google Analytics
• Meta/Facebook Pixel
• Mailchimp or other email marketing platforms
• Shopify and related ecommerce tools
• Payment processors
• Shipping carriers, including UPS, FedEx, and USPS
• Customer support, advertising, analytics, and fraud-prevention providers
These third parties may collect information about your visits to and interactions with the Site, subject to their own privacy policies and terms.
2. How We Use Your Information
We may use your information to:
• Process, confirm, fulfill, and deliver orders
• Respond to quote requests, inquiries, and customer service requests
• Provide technical support and product recommendations
• Send order confirmations, shipping updates, invoices, and account-related communications
• Send marketing emails, newsletters, promotions, or product updates where you have opted in or where otherwise permitted by law
• Analyze and improve Site performance, content, products, and customer experience
• Deliver, measure, and improve advertising and marketing campaigns
• Detect, prevent, and respond to fraud, security issues, unauthorized activity, or misuse of the Site
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our Terms of Service, policies, and legal rights
3. Cookies, Pixels, and Tracking Technologies
The Site uses cookies, pixels, tags, scripts, and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, measure marketing performance, and deliver or measure advertising.
These technologies may be used by NDS or by third-party providers such as Google, Meta, Shopify, Mailchimp, and other service providers.
Some of these activities may be considered “targeted advertising,” “sharing,” or “sale” of personal information under certain state privacy laws, even though we do not sell your personal information for money.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain Site features. Where required by applicable law, we may provide additional cookie choices, consent tools, or opt-out options.
To request to opt out of targeted advertising, sale, or sharing where applicable, contact us at info@nsdiamondsolutions.com.
4. How We Share Your Information
We do not sell your personal information for money.
We may share your information with:
• Service providers who help us operate our business, including ecommerce, payment processing, shipping, fulfillment, email, analytics, advertising, website hosting, customer support, fraud prevention, and business operations providers
• Shipping carriers and logistics providers to fulfill and deliver orders
• Payment processors to process transactions securely
• Analytics and advertising providers to measure Site usage and advertising performance
• Legal, regulatory, or law enforcement authorities where required by law, subpoena, court order, legal process, or government request
• Professional advisors, including attorneys, accountants, insurers, and financial advisors
• Business transaction parties in connection with a merger, acquisition, financing, sale of assets, restructuring, or similar transaction
• Other parties when necessary to protect our rights, property, safety, customers, business, or the public
5. Marketing Communications
If you sign up for marketing emails, newsletters, promotions, or product updates, we may use your contact information to send those communications.
You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at info@nsdiamondsolutions.com.
Even if you opt out of marketing emails, we may still send transactional or service-related messages, such as order confirmations, shipping notices, customer service responses, or legal notices.
6. Your Privacy Rights
Depending on where you live, you may have certain privacy rights, which may include the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request a copy of certain personal information
• Opt out of marketing emails
• Opt out of targeted advertising, sale, or sharing of personal information where applicable
• Limit certain uses of sensitive personal information where applicable
To exercise any privacy right, contact us at info@nsdiamondsolutions.com.
We will respond within the time period required by applicable law. We may need to verify your identity before fulfilling certain requests.
NDS is a small business, and some privacy laws, including certain state privacy laws, may only apply to companies that meet specific revenue, data-volume, or business-activity thresholds. Even where a specific law may not strictly apply to NDS, we may honor reasonable privacy requests as a matter of good business practice.
7. Sensitive Information
We do not intentionally collect sensitive personal information unless you voluntarily provide it or unless it is necessary for a specific transaction or legal purpose.
Please do not submit sensitive personal information, such as Social Security numbers, government identification numbers, financial account credentials, health information, biometric information, precise geolocation, or similar sensitive data through general contact forms or quote request forms.
8. Payment Information
Payments are processed through third-party payment processors. NDS does not directly store complete credit card numbers or full payment card details through the Site. Payment information is handled by our payment processors according to their own security standards, terms, and privacy policies.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete orders, provide services, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
11. Children’s Privacy
The Site is intended for business and professional use and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
12. Third-Party Links
The Site may contain links to third-party websites, including social media pages, manufacturer websites, payment processors, shipping providers, or other external resources.
We are not responsible for the privacy practices, content, policies, or security of third-party websites. You should review the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The Effective Date above reflects the date of the most recent revision.
Your continued use of the Site after an updated Privacy Policy is posted means you accept the updated policy.
14. Contact Us
Nonstop Diamond Solutions, LLC
2660 NW 15th Court, #105
Pompano Beach, FL 33069
Phone: (888) 281-3010
Email: info@nsdiamondsolutions.com
Website: nonstopdiamondsolutions.com